Courier aggregator · Pan-India control tower
The Multi-Carrier Shipping Platform for Indian Commerce.
Book Delhivery, BlueDart, Xpressbees and 8+ couriers from one dashboard. Allocate by pincode performance, recover failed deliveries before RTO, and settle COD in T+1.
19,000+ pincodes · 11+ couriers · T+1 COD remittance
Live Ops Control Center
Realtime node sync
72h Waiver
Weight Dispute AI
Auto-arbitration & evidence
7-Factor
Smart Routing
7-Factor lane scoring
Auto-Matched
COD Ledger
T+1 Instant settlement
NDR Desk
RTO Prevention
WhatsApp & IVR outreach
Pan-India courier coverage
Shipping reach Indian sellers actually need.
Thirty years of ground operations, 19,000+ serviceable pincodes, and a live desk across 500+ cities — for ecommerce parcels and B2B freight.
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Years of Operating Lineage
Pickup network built since 1990 — not a software-only experiment.
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Live Serviceable Pin Codes
One courier network for D2C parcels and B2B multi-packet freight.
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Cities on Active Desk
Metro hubs to Tier 2/3/4 lanes with local pickup coordination.
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First-Attempt Pickup SLA
Reliable first-mile execution before the courier clock starts.
Brands shipping on Dispatch
Brands who already run parcels and freight here.
D2C, wholesale, and marketplace sellers booking Indian lanes from one desk — not fourteen courier portals.
Commerce modes
Ecommerce parcels.
B2B freight. One account.
One courier aggregator for D2C shipping and LTL cargo — pick the mode that matches how you ship today.
Ecommerce parcels
Ecommerce shipping for COD-heavy India
WhatsApp confirmation, NDR recovery, and branded tracking for D2C and marketplace sellers who ship prepaid and cash-on-delivery.
- WhatsApp + IVR before risky COD ships
- Branded tracking that cuts WISMO tickets
- NDR desk that drives reattempts
B2B LTL freight
LTL freight without a second cargo portal
Multi-packet consignments, warehouse pickups, and docket visibility for wholesale and high-volume sellers.
- Rate → book → ship in one account
- Pickup requests inside the same flow
- Lane-level freight visibility
Service portfolio
Four service lines. One shipping account.
One COD and freight ledger across parcels, returns, LTL, and express.
01 · Forward Parcels
B2C / D2C Parcel
Multi-carrier forward across 19,000+ pin codes. Same-day in Delhi NCR; next-day on major lanes.
02 · Reverse Log
Reverse & Returns
Customer- and seller-initiated pickups. Automated workflow, 24-hour average door processing.
03 · Bulk Cargo
B2B Enterprise Freight
Multi-packet & bulk consignment booking (LTL / PTL / FTL), docket tracking & pickup coordination.
04 · Priority Express
Express & International
Same-day and next-day express lanes, time-definite priority handling & global export access.
Courier rate calculator
Check pincode coverage & rates
Indicative surface, air, and LTL quotes across 19,000+ pincodes. Request a custom rate card for contracted tariffs.
Payment Type
Surface Express
₹37 / shipment
Delivery: 3-4 Days · Delhivery, BlueDart, DTDC
Air Express (Faster)
₹78 / shipment
Delivery: 1-2 Days · Priority Air Linehaul
B2B Heavy Freight
₹120 / consignment
Multi-packet LTL · Dedicated Account Manager
Interactive ROI estimator
Calculate your shipping savings & RTO recovery
Illustrative monthly savings if you move ecommerce shipping, NDR recovery, and COD remittance onto one aggregator.
1,500 orders/mo
100 orders5,000 orders15,000 orders25,000+ orders
Avg Legacy Freight Rate:₹48 / shipment
Dispatch Optimized Rate:₹22 / shipment
NDR RTO Recovery Boost:+35% Order Recovery
Estimated monthly value created
₹50,400/ month savings
Direct freight savings
₹39,000
Saved on shipping margins
RTO loss saved
₹11,400
95 orders saved from RTO
Manual ops time saved
No more portal logins & sheet tracking
Annual impact: ₹6,04,800 saved/year across shipping operations.
Illustrative only. Freight rates and NDR recovery vary by lane, courier, and COD mix. Request a rate card for contracted numbers.
Allocation Ledger
Pre-configured Routing Modes
AR-MODESv4.6
RT-01
Turbo Mode
Optimized exclusively for the fastest Turnaround Time (TAT). Ideal for premium or time-sensitive deliveries.
RT-02
Lean Mode
Optimized for the cheapest freight cost. Maximize your margins on standard, non-urgent shipments.
RT-03
Shield Mode
Prioritizes carriers with the highest delivery success rate and lowest RTO to protect your revenue.
Custom Mode
7-Factor Weighted Scoring
F1Cost Efficiency
F2Delivery Speed
F3Success Rate
F4RTO Percentage
F5NDR Handling
F6Carrier Capacity
F7First-Attempt Delivery
AI courier allocation
Smart courier allocation.
Not guesswork.
Score every courier on cost, speed, pincode success, RTO, NDR, capacity, and first-attempt — then book the winner before the label prints.
Use Turbo, Lean, or Shield, or set your own 7-factor weights. Run A/B splits and watch live TAT and RTO before you lock a routing strategy.
NDR management & RTO control
Recover failed deliveries before they become RTO.
Industry estimates put Indian ecommerce RTO well into the thousands of crores each year. Dispatch runs WhatsApp, IVR, and courier reattempts so more COD parcels reach the doorstep.
Automated NDR calling
IVR + agent workflows lock reattempt slots before failed attempts become RTOs.
RTO control loop
COD confirmation, address checks, and pin risk signals cut doorstep refusals.
WhatsApp engagement
Confirmations, tracking, and NDR nudges where buyers already reply.
Smart allocation
Rules pick courier by pin, SLA, COD, and lane score — not guesswork.
COD Ledger & T+1
Exposure, remittance status & T+1 settlement
Bulk Pickups
Multi-packet freight in-flow & pickup coordination
Multi-Carrier Network
Delhivery to Rivigo & 11+ carrier partners
One Unified Desk
Labels, NDR, tracking, billing & reports in one screen
Where shipping margin leaks
Freight is only one cost. RTO and COD eat the rest.
Rate per 500g is the visible number. RTO reverse freight, weight disputes, remittance delay, and WISMO tickets sit below the line.
Live Margin Audit Simulator
Unprotected billing vs Dispatch OS control02Below the line · where margin erodes
Dispatch OS Solution
AI address validation & non-delivery verification prevent unverified return billing.
02/06 · via RTO controlCOD remittance & freight audit
COD reconciliation you can close the books on
Match courier-collected cash, track UTR bank settlement, and dispute weight overcharges — T+1 remittance on Growth and Enterprise.
RECO-01Matched
Automated COD Reconciliation
Matches courier-collected COD with your expected order amounts instantly. Stop chasing couriers for missing cash.
WEIGHT-72H72h window
Weight Dispute Resolution
72-hour auto-accept windows with a dedicated dispute center to fight and waive courier overcharges.
BANK-UTRUTR settled
Smart Remittances
Clear visibility into what's pending, processed, and remitted to your bank — with UTR tracking.
LEDGER-TAXLive audit
Dynamic Ledger
A searchable, real-time transaction ledger. Generate tax-compliant invoices and monitor billing variances.
Billing arithmetic
Understand every bill
Weight frozen at pickup with photo & dimension evidence — contest on fact, not assertion.
Applied weight
Dead vs volumetric
Zone mapping
Metro / regional / remote
Billed freight
Exact rate card
Pickup lock · photo evidence · dimension audit · rate card applied once — no quiet rewrites after the fact.
Market landscape
How we compare across the market.
Publicly reported figures for the aggregators Indian sellers evaluate most often.
| Feature | Dispatch SolutionsUs | Aggregator A | Aggregator B | Aggregator C |
|---|---|---|---|---|
| Pricing model | Pay-as-you-ship, no setup fee | Tiered, ₹30 → ₹26.5/0.5kg | Subscription + ₹20-26/500g floor | Zero platform fee, pay per shipment |
| Carrier network | 11 partners | 9 partners | 17-25+ partners | 27+ partners |
| Pincode coverage | Pan-India via partners | Pan-India via partners | 24,000+ | 29,000+ |
| B2B / bulk freight | Native LTL/PTL/FTL + pickups | Bulk order add-on | Available via network | LTL/PTL/FTL from ₹6.9/kg |
| NDR handling | Automated IVR + agent + WhatsApp | Automated; manual top tier only | Platform-dependent tools | AI allocation + automated NDR |
| COD remittance | T+1 Growth / T+3 Starter | Early COD D+3 (top tiers) | Standard cycles, varies by plan | D+1/D+2 on eligible partners |
Based on publicly listed pricing pages of comparable Indian shipping aggregators (2026). Competitor figures are publicly reported, change frequently, and should be confirmed directly with each provider.
How the courier aggregator works
From store order to COD settlement.
Ingest orders, allocate the courier, then recover NDR and reconcile remittance — without portal hopping.
01
Order ingestionConnect Shopify, Amazon, Flipkart, or API
Sync storefront and marketplace orders automatically — or create consignments manually when you need control.
Step 1 of 3
02
AI allocationLet AI allocate the courier
Pincode success, SLA, COD risk, and freight cost choose the partner before the label prints.
Step 2 of 3
03
NDR & settlementRecover NDR and settle COD
Tracking, WhatsApp NDR follow-ups, and UTR remittance stay on one desk — not five courier portals.
Step 3 of 3
Courier partners
11+ couriers. One booking desk.
Delhivery, Blue Dart, Xpressbees, DTDC, India Post, and more — allocated by pincode, cost, and performance.
Delhivery
Blue Dart
Xpressbees
DTDC
Ekart B2B
Shadowfax
Rivigo
India Post
Amazon Shipping
Porter
Shree Maruti
Movin
Shopify, Amazon, Flipkart & API
Connect your store.
Ship from one desk.
Native Shopify, WooCommerce, Amazon Seller, and Flipkart seller shipping, plus a REST API for ERP and OMS stacks.
Storefront
Shopify
Auto-sync unfulfilled orders and tracking.
Storefront
WooCommerce
Pull WordPress store orders into one desk.
Marketplace
Amazon Seller
Import Seller Central orders and ship from Dispatch.
Marketplace
Flipkart Seller
Sync Flipkart Self Ship orders, labels, and status.
Finance
Zoho Books
Keep invoices aligned with shipping cost.
OMS / ERP
Custom API
Bridge ERP and WMS stacks with shipping APIs.
Who ships with Dispatch
Built for Indian D2C, wholesale, and marketplace teams.
D2C brands
Scale SKUs and lanes with AI courier allocation and NDR recovery.
Social sellers
COD confirmations and buyer updates in the chat they use.
Wholesale ops
Book LTL freight and warehouse pickups without a separate cargo portal.
Marketplace sellers
High volume across partners — parcels and bulk together.
Human-led lanes
Real Dispatch teams behind every exception.
Technology handles speed; experienced logistics managers handle exceptions. Your account gets a named Key Account Manager who monitors lane metrics, coordinates pickups, and arbitrates disputes.
01 · Named KAM
Dedicated strategist
Rate negotiations, SLA tuning & custom rules.
02 · Ground ops
500+ city desk
Hub coordination when couriers miss cutoffs.
03 · NDR recovery
Live call desk
IVR + agent outreach before RTO occurs.
What shipping teams notice first
Built for merchant teams that ship every day
How D2C brands and wholesale ops describe running parcels, NDR, and COD on one courier aggregator.
★★★★★
Parcels + LTL“We run D2C parcels and bulk B2B freight from one screen — without juggling multiple courier portals.”
O
Operations lead
Supply chain · D2C apparel brand
★★★★★
NDR recovery“WhatsApp and IVR NDR follow-ups turned failed COD attempts into reattempts instead of automatic RTO.”
F
Founder
D2C brand · Personal care
★★★★★
T+1 COD“T+1 COD settlement with UTR matching gave finance a ledger they can close — instead of chasing courier Excel files.”
H
Head of logistics
Retail ops · Electronics retail
Courier aggregator for Indian commerce
Built for Indian commerce.
AI allocates the courier. Named account managers own NDR, pickups, and COD mismatches — across 19,000+ pincodes.
✓ 30+ YRS LINEAGE✓ 500+ CITIES✓ 98%+ PICKUP SLA
Enterprise security
Tenant isolation, KYC, and an audit trail.
Digio KYC, role-based access, and data residency in India — the same bar as the banks and marketplaces our clients already trust.
ISO-PARTITIONTenant isolated
Multi-Client Isolation
Strict data partitioning at the database level ensures complete privacy between tenants across orders, wallets, and leads.
AES-256 encryption Secure
RBAC-RESOURCEIAM enforced
Granular RBAC
Configurable roles and permissions mapped to resources and actions across organization, sales, and platform teams.
AES-256 encryption Secure
AUDIT-TRACEImmutable logs
Audit & Traceability
Immutable audit logs and end-to-end request tracing provide full accountability for every sensitive operation.
AES-256 encryption Secure
KYC-SCOREKYC verified
Automated KYC Engine
Integrated Digio checks for Aadhaar, PAN, and GST with risk scoring to prevent fraudulent activity.
AES-256 encryption Secure
256-bit SSL
End-to-end encryption
AWS Mumbai
Data residency in India
Role-Based Access
Granular RBAC enforced
Immutable Audit Logs
Full request tracing
Transparent pricing
Pay as you ship. No lock-ins.
Zero monthly maintenance fees. Scale seamlessly from your first 10 orders to 100,000+ monthly consignments.
Starter / D2C
Ideal for emerging D2C brands & marketplace sellers
₹0subscription fee / month
- 11+ Courier partner integrations
- Standard AI Carrier Allocation
- Automated WhatsApp tracking updates
- T+3 Days COD remittance
- Email & Chat support
Growth Scale
For scaling brands processing 1,000+ monthly shipments
₹19avg starting rate / 0.5kg
- All Starter features included
- 7-Factor Weighted AI Allocation
- Automated WhatsApp + IVR NDR Desk
- T+1 Instant Bank Settlement & UTR matching
- Weight dispute automated evidence arbitration
- Dedicated Account Manager
Enterprise Freight
For high-volume brands, B2B wholesalers & LTL shippers
Customvolume-based freight quotes
- Custom SLA & lane-level rate contracts
- Multi-packet LTL freight & e-way bill sync
- Dedicated API webhooks & custom ERP integrations
- Guaranteed COD payout insurance options
- 24/7 Priority Ops Control Tower support
Getting started
From free signup to first live label.
No setup fee, no minimum volume. Complete KYC, recharge the wallet, and print your first shipment — usually the same day.
01
Account Creation
No setup fee, no volume floor
02
Requirement Mapping
Lane profile, SKU, COD share
03
Channel Integration
Shopify, Woo, marketplace, API
04
Rules Configuration
Allocation & SLA priorities
05
Pilot → Scale & Review
Named owner, review rhythm
Courier aggregator FAQs
Shipping software questions, answered
How Dispatch works as a courier aggregator for Indian D2C and B2B — carriers, COD remittance, NDR, LTL freight, and Shopify shipping.
Still have a question?FAQ ledgerDS-SUPPORT
A courier aggregator lets you compare, book, and track multiple courier companies from one dashboard instead of logging into each portal. Dispatch is integrated with 11+ partners including Delhivery, BlueDart, DTDC, Xpressbees, Ecom Express, Shadowfax, Ekart, India Post, Amazon Shipping, Movin, and Rivigo — covering 19,000+ Indian pincodes.
One shipping desk for every Indian lane
11+ courier partners, 19,000+ pincodes, AI allocation, NDR recovery, and COD settlement — parcels and pallets on one Dispatch account.